FAQs

  • Q1:Do you have your own factory ?

    A:Yes!We are direct factory supplier with 12years experience.

  • Q2:Can you do the design for us?

    A: Yes. Sending us high resolution images, your Logo and text and telling us how you would like to arrange them. We will send you finished files for confirmation.

  • Q3: What details required for products quotation ?

    A:Please offer the clear artwork of the product(including size ,color,quantities), If your product carries TM or R trademark characters,  please provide us with a trademark registration certificate and power of attorney. 

  • Q4: Can I have samples before my order ?

    A: Yes, we can provide stock samples for free, you just only need to afford freight.

  • Q5. How can I place an order?

    a. To call us if you are in a hurry. 

    b. To chat with our online service sales team.

    c. To fill in our required details as clear as possible, so that we can get to you back within 4 hours. 

  • Q6, What’s the Payment Terms?

    A:T/T, Western union, Trade Assurance, 50% deposit, 50 balance paid before shipment.

  • Q7: What is the shipment method can i choose? How about the shipping time of each option?

    For small quantity shipment by express such as DHL , TNT, FedEx,UPS, Etc 3-5days

    For big quantities by sea 7-35 days,or air way 3-10days.

  • Q8. Do you offer quality guarantee?

    A:Yes, if any of our products have a quality problem, we will change the same for you . On the order process,we have inspection standard before delivery and will supply you the pictures.We are a manufacturer producing the printing products with our own machines which insure the quality.

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